Return Policy

Giỏ hàng

In order to serve you better, NIN House would like to send you a return or exchange of goods when purchasing at the website ninhouse.vn

- General requirements:

  • Exchange time: 7 days from the date you receive the goods.
  • In case of out of stock, we will support you to change to another model of the same or lower price and we will not refund the change.
  • In case the new product has a higher price, Please pay the difference.
  • Please pay the shipping fee upon exchange.
  • We will support to change the size / model 1 time corresponding to 1 purchase.


- Requirements for products to be exchanged:

  • Manufacturer's fault
  • The product is not on the list of restricted exchanges
  • The product must still have its tags intact and all accessories attached (if any).
  • Must have the purchase receipt of the product to beexchanged
  • The product has no signs of being used, washed and undamaged after receiving the goods
  • Please carefully check the quality of the product before paying and receiving the goods.


- Steps to make an exchange:

  • Contact HOTLINE: 0908 21 21 22 for support
  • Package the product with the purchase invoice / bill of lading
  • Mail to NIN House of cskh@tnlvietnam.com
  • The renewed product will be dispatched as soon as we receive the returned item.


Thank you very much!